Overview
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360° Joystick
A lightweight champion in its class, weighing a mere 39.5 kg (86 lbs) without the battery. This market-leading mobility solution offers both quality and peace of mind with a 3-year warranty on the frame, and a 1-year warranty on motors, electronics, and battery. Navigate effortlessly with the 360-degree universal intelligent joystick, and enjoy the added convenience of controlling your backrest and leg rests via joystick or the included remote controller. Experience unparalleled mobility and comfort with the ComfyGO X-9.
Ultimate Comfort
Experience unparalleled freedom with the X-9 ComfyGO Electric Wheelchair, a cost-effective and dependable mobility solution for those seeking an electric wheelchair with independent reclining backrest and lifting leg rests. Its lightweight and foldable design ensures effortless storage and transportation, while the robust motors and extended battery life offer users the mobility and autonomy required for navigating daily life with ease. Choose the X-9 ComfyGO Electric Wheelchair for ultimate convenience and reliability.
Airline & Cruise Approved
The standard 12AH lithium-ion battery is airline and cruise approved, offering up to 20 km (13 miles) of driving distance. For longer journeys, choose the optional 20AH lithium-ion battery with an impressive range of up to 30 km (19 miles) (note: the 20AH battery is not airline or cruise approved). Both batteries can be charged on-the-go or independently for added flexibility. Experience the freedom and convenience of the ComfyGO X-9 Electric Wheelchair.
Specs & Warranty
xBattery and Charger
- X-9 comes in two battery options, a 288WH (24 volt, 12AH) lithium-ion or a 480WH (24 volt, 20AH) lithium-ion.
- The 12AH battery is airline and cruise approved and delivers a range up to 15 km (10 mile).
- The 20AH battery is not airline or cruise approved and delivers a range up to 25 km (17 mile). The battery charging time is for each battery is 6 to 8 hours.
- The X-9 battery can be charged with a regular home outlet.
- The charging details for each battery (12AH or 20AH) are AC 100 – 240 Volt, 50 Hertz, at 1.5 – 5 amperes.
- The X-9 comes with a standard 24V 2A charger in the box.
- For quicker charging times, we recommend the 24V 3A charger for the long range 20AH battery. The 24V 3 charger is sold separately.
Range
- The highly efficient lithium-ion battery provides plenty of range.
- The 12AH battery delivers up to 15 km / 10 miles.
- The 20AH battery delivers up to 25 km / 17 miles.
- Driving habits, temperature, weather, loading weight, road environments, and other factors may affect the range
Motors
- The X-9 auto reclining chairs comes with two 250W engines. Each motor works independently, and they provide a total motor power of 500W.
- The motor torque is 1.1Nm giving these motors the power to climb angles up to 6 degrees.
Intelligent Electromagnetic Brakes
- Enjoy a safe and smooth ride with our electric wheelchair featuring intelligent electromagnetic brakes built into the motors.
- Intelligent Electromagnetic Brakes provide several benefits for wheelchairs, including improved safety, smoother braking, and reduced wear and tear on the wheelchair's components. Unlike traditional braking systems, electromagnetic brakes are highly responsive and can be controlled with precision, allowing for a safer and more comfortable ride. They also require less maintenance and have a longer lifespan compared to other braking systems.
- Additionally, electromagnetic brakes can help prevent the wheelchair from rolling away when parked on a slope or incline, providing greater peace of mind for the user.
Travel Friendly
- The X-9 is a foldable travel wheelchair. The 12AH (288) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
Automatic Reclining Backrest & Lifting Leg Rests
- The X-9 is available with an optional auto reclining feature. At its full upright position, there is a 10° angle on the backrest. By using the joystick controller or remote control, the backrest will recline up to 55° from the upright position.
- The reclining feature of the X-9 provides additional comfort to the user and should only be used when the wheelchair is stationary. Do not use the recline feature while the chair is in motion as this could lead to tipping and severe injuries.
- Featuring independent control of the backrest and right/left leg rests, this wheelchair provides a customized experience for every user.
Controller (Joystick)
- The X-9 chair is equipped with a weather resistant 360-degree joystick controller.
- The controller contains the power on/off button, the speed selection buttons, the horn button, the battery level display, backrest reclining selection button, lifting legrests selection buttons and the 360-degree joystick controller.
- If your X-9 supports the auto reclining feature, your controller will also include the recline and upright buttons.
Cushion & Backrest
- Experience added comfort and easy maintenance with the breathable cushion and backrest of our electric wheelchair.
- The X-9 electric wheelchair is designed for maximum comfort.
Remote Controller
- The X-9 comes with a remote controller. The remote control allows you to maneuver the chair, adjust the speed, honk the horn, and recline the chair (if applicable). The remote control works at distances up 30 feet.
Accessories
- The X-9 has optional accessories available including a headlight with USB charger, phone holder, cup holder, caregiver controller, and a canopy. Please click here https://www.comfygomobility.eu/collections/accessories for more information on accessories.
Speed
- The X-9 has five speed selections and a limited top speed of 6 km/h (4 mph).
- The five speed selections will deliver 20%, 40%, 60%, 80%, or 100% of the maximum speed with speed one being 20% of maximum speed and speed five being 100% of maximum speed.
Seating Area Width
- The X-9 is available a 460 mm (18 inches) wide seat.
Frame
- Experience maximum durability and strength with the X-9 series of electric wheelchair, which features an aircraft-grade aluminum alloy frame.
- This high-quality material offers superior toughness and corrosion resistance, ensuring that your electric wheelchair can withstand the rigors of daily use and provide long-lasting performance.
Weight of the Chair
- The X-9 is a foldable chair weighing just 39.5 kg (86 lbs.) without the battery.
- The 12AH battery adds an additional 2,5 kg (6 lbs.), net weight of X-9 with 12AH battery is 42 kg (92 lbs)
- The 20AH battery adds an additional 3 kg (7 lbs.), net weight of X-9 with 12AH battery is 42.5 kg (93 lbs)
Loading Weight
- The X-9 supports a maximum weight of 140 kg (310 lbs.)
Wiring/Electronics
- The X-9 wiring, connectors, processor, motors, and controller are weather resistant and are able to resist light rain and winds. It is important to understand that none of the electronics are weather or waterproof and should avoid heavy rains or submersion in water.
Tires
- The X-9 features pneumatic tires, with 12" rear tires and 8" solid front tires. Solid tires may be available upon request. To inquire about solid rear tires, please contact us at +1 (844) 755-5055, email us at info@comfygomobility.com, or use the LET'S CHAT! feature on our website at https://www.comfygomobility.com
Dimensions
- Product Length 1060 mm (42 inches)
- Product Width 635 mm (25 inches)
- Product Height 937 mm (36,5 inches) without headrest, 1295 mm (41 inches) with headrest
- Folded Product Length 735 mm (29 inches)
- Folded Product Width 445 mm (17,5 inches)
- Folded Product Height 725 mm (28,5 inches)
Headrest
- The reclining X-9 comes with a headrest.
Certifications
- The X-9 has a CE certificate.
Warranty
- The X-9 comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
- An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.
What is in the box?
- The X-9 wheelchair comes with a lithium-ion battery, joystick (controller), remote controller, tool set, battery charger, anti-tip bars, and the user manual.
Maintenance
- The X-9 does not require much maintenance. Monthly cleaning, inspecting, and tightening of bolts and nuts should keep your wheelchair in good working order. Proper charging of the lithium-ion battery will prolong your battery life.
Anti-Tip Bars
- For added stability and safety, the X-9 wheelchair is equipped with adjustable anti-tip bars. These bars are designed to prevent the wheelchair from tipping over and provide extra support when navigating over uneven terrain or inclines. With this advanced feature, users can enjoy a more secure and worry-free ride, knowing that their electric wheelchair is equipped with additional safety measures.
FAQ
x1. Can I turn my wheelchair on or turn off with the remote control? |
| No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair. |
2. Does my wheelchair arrive fully assembled? |
| Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts. |
3.Can my wheelchair go on an airplane or cruise? |
| Yes. The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations. |
4. Can I operate my wheelchair with the backrest in the reclined position? |
| The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries. |
5. I’ve run out of battery. Can I push my chair? |
| Yes. Comfygo X-9 wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode. |
6. Does my remote control come paired with my chair? |
| Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us +31 (0) 20 809 7031, info@comfygmobility.eu, or use LET’S CHAT! feature on our website, https://www.comfygomobility.eu |
7. Can I silence the beeping sound my wheelchair makes while reversing? |
| Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back. |
8. Does the armrest raise? |
| Yes. Both armrests can raise to allow an easier exchange or to make it easier to push you chair closer to a table |
9. How do I charge the battery? |
| The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet. |
10. Can I install my controller on either side of the wheelchair? |
| Yes. The controller will be setup on the right side of the wheelchair, but it can be easily moved to the left side. |
11. Does my wheelchair come with a warranty? |
| Yes, Comfygo X-9 wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty. |
12. Can I use my wheelchair on dirt and grass? |
| Yes. Comfygo X-9 can traverse low grass and compacted dirt with ease. |
13. Where can I find the serial number of my wheelchair? |
| The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in. |
14. How do I register my product? |
| To register your product, simply click here https://www.comfygomobility.eu/pages/product-registration/ |
Shipping & Delivery
xShipping & Delivery
All orders are processed within 1 to 5 business following the receipt of your order. (Excluding weekends and holidays). You will receive a notification when your order has shipped.
Our in-store pickup hours are 9 AM to 5 PM Monday through Friday. Please call before your scheduled pick-up date and have your order confirmation email when you arrive.
Shipping options and shipping charges for your order will be calculated and displayed at checkout.
Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.
Take advantage of our White Glove Delivery option.
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