I FOUND THE CUSTOMER SERVICE TO BE UNBEATABLE BEST EVER.
THE CHAIR ARRIVED WITH A WIRE CUT TO THE MOTOR.
NOTIFIED COMFYGO OF THE ISSUE. WITH NO QUESTION THEY
SENT ME A NEW CHAIR REPLACEMENT, ARRIVED VERY QUICK 3 DAYS.
CHAIR WAS SETUP READY TO GO OUT OF BOX.
YOU COULD NOT GET A SMOOTHER TRANSACTION
LOVE THE CHAIR PERFECT FOR MY NEEDS
THANK YOU COMFYGO
We used our lift with no problems or issues for the first 10 months we owned it. We then had an issue with structural integrity of one of the supporting arms. Comfy Go fully and completely honored their warranty and are sending us a new replacement lift. A quality product and a quality company!
The Comfy Go is so comfortable and easy to use! My husband has a lift chair that he sits in all the time.
The Comfy Go makes him feel like he is sitting in is lift chair even if he is outside sitting in the Comfy Go.
Another main selling point for us was the remote control. Sometimes I have to help my husband out if he is going thru a doorway of some other obstacle . Very pleased with this purchase.
I’ve had my Comfy Go folding power chair for just shy of 6 years, and it’s been a real game changer for my quality of life!
It’s easy to fold and put in the back of my Subaru Outback, and allows me to attend outside events I could never go to before.
It’s EXTREMELY good on grass and “off road” events where there are no smooth walkways.
My son always jokes that “That thing really locks the hubs in!”
It’s really earned my respect.
After 6 years, I’ve had to replace only 2 parts;
A bent front caster (my fault), and a battery upgrade.
Jay in Customer Service is the kind of person you want to deal with in any service business!
Ordering was easy and shipping was fast.
I highly recommend them.
If you do purchase one of these chairs, always order a spare rear wheel tube, so you don’t have to track one down on your vacation, and I also highly recommend the extended runtime battery for day-long events away from home or your charger.
I’ll be ordering up the beverage holder, headlight & phone holder shortly!
I love this chair. Getting used to the joy stick on being able to but I have my horn just in case. This is going to open up a whole new world for me.. I love shopping and travel, but it had gotten too hard to walk long distance or on cobblestone Street. I’m looking forward to being able to do the things I have been able to do. I’m packing next week to go on a vacation and looking forward to it being a pleasant experience.