My independent mom is 90 years old, but had a fall earlier this year and fractured her shoulder. The injury is healing, but her mobility has been compromised. We knew she needed another option to be able to remain active, so I (her daughter) started researching and visiting mobility stores. We visited Southern Mobility in Concord, and Hector was so helpful and informative. We are thrilled with this purchase, and my Mom has mastered the controls in just a few days of practice. The controls are intuitive, and the chair is very comfortable. We are so happy to have this wonderful option to help her get some independence and confidence back in her life!