Overview
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Specs & Warranty
xBattery and Charger
- IQ-8000 comes in two battery options, a 288WH (24 volt, 12AH) lithium-ion or a 480WH (24 volt, 20AH) lithium-ion.
- The 12AH battery is airline and cruise approved and delivers a range up to 20km (13 miles).
- The 20AH battery is not airline or cruise approved and delivers a range up to 30km (19 miles). The battery charging time is for each battery is 6 to 8 hours.
- The IQ-8000 battery can be charged with a regular home outlet.
- The charging details for each battery (12AH or 20AH) are AC 100 – 240 Volt, 50 Hertz, at 1.5 – 5 amperes.
- The IQ-8000 comes with a standard 24V 2A charger in the box.
- For quicker charging times, we recommend the 24V 3A charger for the long range 20AH battery. The 24V 3 charger is sold separately.
Range
- The highly efficient lithium-ion battery provides plenty of range.
- The 12AH battery delivers up to 13 miles / 20 km.
- The 20AH battery delivers up to 19 miles / 30 km.
- Driving habits, temperature, weather, loading weight, road environments, and other factors may affect the range.
Motors
- The lightweight IQ-8000 travel chair comes with two 250W engines. Each motor works independently, and they provide a total motor power of 500W.
- The motor torque is 1.1Nm giving these motors the power to climb angles up to 6 degrees.
Intelligent Electromagnetic Brakes
- Enjoy a safe and smooth ride with our electric wheelchair featuring intelligent electromagnetic brakes built into the motors.
- Intelligent Electromagnetic Brakes provide several benefits for wheelchairs, including improved safety, smoother braking, and reduced wear and tear on the wheelchair's components. Unlike traditional braking systems, electromagnetic brakes are highly responsive and can be controlled with precision, allowing for a safer and more comfortable ride. They also require less maintenance and have a longer lifespan compared to other braking systems.
- Additionally, electromagnetic brakes can help prevent the wheelchair from rolling away when parked on a slope or incline, providing greater peace of mind for the user.
Travel Friendly
- The IQ-8000 is a lightweight foldable travel wheelchair. The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. The 20AH (480WH) lithium-ion battery may not be approved by airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
Controller (Joystick)
- The IQ-8000 chair is equipped with a weather resistant 360-degree joystick controller. The controller contains the power on/off button, the speed selection buttons, the horn button, the battery level display, and the 360-degree joystick controller. If your IQ-8000 supports the auto reclining feature, your controller will also include the recline and upright buttons.
Remote Controller
- The IQ-8000 comes with a remote controller. The remote control allows you to maneuver the chair, adjust the speed, honk the horn, and recline the chair (if applicable). The remote control works at distances up to 9 meters (30 feet).
Accessories
- The IQ-8000 has optional accessories available including a headlight with USB charger, phone holder, cup holder, caregiver controller, and a canopy. Please click here https://www.comfygomobility.eu/collections/accessories for more information on accessories.
Speed
- The IQ-8000 has five speed selections and a limited top speed of 6 km/h (4 mph). The five speed selections will deliver 20%, 40%, 60%, 80%, or 100% of the maximum speed with speed one being 20% of maximum speed and speed five being 100% of maximum speed.
Seating Area Width
- The IQ-8000 comes with two seating options, a 45 cm (17.5”) wide seat or a 51 cm (20”) wide seat called the IQ-8000 Plus. The width of the seating area is measured at the widest point between the bars that support the armrest.
Cushion & Backrest
- Experience added comfort and easy maintenance with the leather cushion and backrest of our electric wheelchair.
- The IQ-8000 lightweight electric wheelchair is designed for maximum comfort, featuring a memory foam cushion with cooling gel inserts. For additional comfort and easy maintenance, you can also choose to add a leather cushion and backrest, which are easy to clean.
Frame
- Experience maximum durability and strength with the IQ-8000 series of electric wheelchair, which features an aircraft-grade aluminum alloy frame.
- This high-quality material offers superior toughness and corrosion resistance, ensuring that your electric wheelchair can withstand the rigors of daily use and provide long-lasting performance.
Weight of the Chair
- The IQ-8000 (45 cm (17.5”) wide seat area) is a foldable chair is just 23kg (49 lbs). without battery. The 12AH battery add 2.7kg (6 lbs). and 20AH battery is 3kg (7 lbs).
- The IQ-8000 PLUS (51 cm (20”) wide seat area) is 24.5kg (55 lbs). without battery. The automatic reclining features adds 2.7kg (6 lbs). to each of the chairs.
Loading Weight
- The non-reclining IQ-8000 and IQ-8000 Plus supports a maximum weight of 150 kg (330 lbs).
- The IQ-8000 and IQ8000 Plus with the auto reclining feature support maximum weight of 140 kg (310 lbs).
Wiring/Electronics
- The IQ-8000 wiring, connectors, processor, motors, and controller are weather resistant and are able to resist light rain and winds. It is important to understand that none of the electronics are weather or waterproof and should avoid heavy rains or submersion in water.
Tires
- The IQ-8000 comes with solid tires. The rear tires are 305mm (12”) and the front tires are 200mm (8”). Pneumatic tires might be available upon request. To inquire about pneumatic tires, please contact us +31 (0) 20-809-7031, info@comfygmobility.eu, or use LET’S CHAT! feature on our website, https://www.comfygomobility.eu
Headrest
- The reclining IQ-8000 comes with a headrest. The non-reclining IQ-8000 does not come with a headrest, but it can be purchased separately.Please check: https://www.comfygomobility.eu/collections/accessories
Certificates
- This product has all the necessary international safety and compatibility documents and certificates such as CE EU MDR 2017/745, TUV Rheinland, UKCA, FDA, RoHS, ISO-12184, ISO-13485, and ISO-7176.
Travel Bag
- The high-quality canvas travel bag fits perfectly on the IQ-8000 and IQ-8000 Plus. This is the perfect accessory to protect your wheelchair when traveling or in storage. The travel bag can be added during checkout or on the accessory page, please click here https://www.comfygomobility.eu/collections/accessories
Warranty
- The IQ-8000 comes with a standard 3-year frame, 3-year motor, 1-year battery, and 1-year electronic parts warranty.
- An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.
What is in the box?
- The IQ-8000 wheelchair comes with a lithium-ion battery, joystick (controller), remote controller, tool set, battery charger, anti-tip bars, and the user manual.
Maintenance
- The IQ-8000 does not require much maintenance. Monthly cleaning, inspecting, and tightening of bolts and nuts should keep your wheelchair in good working order. Proper charging of the lithium-ion battery will prolong your battery life.
Anti-Tip Bars
- For added stability and safety, the IQ-8000 wheelchair is equipped with adjustable anti-tip bars. These bars are designed to prevent the wheelchair from tipping over and provide extra support when navigating over uneven terrain or inclines. With this advanced feature, users can enjoy a more secure and worry-free ride, knowing that their electric wheelchair is equipped with additional safety measures.
Review
xCustomer Reviews
I have had my IQ-8000 for almost a year now. It has been on a plane, train, cruise ship and truck. I have used when we go camping and it will even go smoothly down 4-5 steps. I often get compliments on it. Also, I have had people ask about it that would like to get one. It is holding up nicely and easy to use. It’s very comfortable to sit in. I rarely use any additional cushion. I currently have 3 fractured vertebrae along with other issues so comfort is important. It folds and unfolds easily. I like that you can plug the charger into the controller. It makes it easy to charge while we are out. The charge in the battery it came with usually lasts all day. It drains faster on uneven ground. I’m female 5’11” and 280lbs. My sons lift it easily in and out of the vehicles. We haven’t managed load it in the vehicle using the remote & ramp yet. We use a tie down strap to keep it together when traveling because it doesn’t have a latch to keep it folded. Honestly, if it did we’d probably use the strap anyway. We also disconnect the controller and put it in the bag to keep it more secured. The included bags give a ton of space. I definitely recommend this wheelchair. I’m very happy with it.
The Majestic IQ-8000 is what I have been needing for a while now. Easy to load and unload in my vehicle. Turns on a dime and enables me to be more mobile. It gives me the ability to be more self-sufficient and less dependent on my family.
Majestic IQ 8000. So far I really like this chair. My wife and I purchased this for my use, my other scooter is to hard to transport and this one, along with the aluminum ramps we purchased, is much easier to handle and transport. It folds flat enough to close the Tanou cover on my wife’s small truck. I’ve only had it a couple of months so no long time experience. I will say it makes some annoying noises and occasionally when the joystick is in certain positions the chair will vibrate instead of moving, like it gets confused but it quickly regains stability. The remote is pretty cool and I can see how it can be useful.
Just received my Majestic IQ-8000 electric wheelchair though ComfyGo Mobility. Very pleased with the chair and all its features especially the fold down ability for portability.
The IQ8000 is easy to use, the manual is printed in English and easy to understand the descriptions and instructions. The seat is comfortable especially for long hours. The footrest is positioned comfortably and getting in and out and transfering from the chair is easy and feels secure.
I reviewed other makes and models and since I am used to operating an electric wheelchair, I was looking for certain features I need so I'm glad to have purchased this model by Majestic.
I had a couple of questions and called the CA number. Their tech support is superior. In talking with a representative he answered all my questions to my understanding and I felt that I was not alone when I needed the help. I appreciate all the time and effort in the tech great support.
IQ 8000 is very comfortable and classy looking electric wheelchair. It’s easy to use, with a smooth ride. Best choice I’ve ever made.
FAQ
x1. Can I turn my wheelchair on or turn off with the remote control? |
| No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair. |
2. Does my wheelchair arrive fully assembled? |
| Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts. |
3.Can my wheelchair go on an airplane or cruise? |
| Yes. The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations. |
4. Can I operate my wheelchair with the backrest in the reclined position? |
| The wheelchair will still operate if the backrest is reclined. However, we do not recommend moving your wheelchair while reclined as this could lead to tipping and severe injuries. |
5. I’ve run out of battery. Can I push my chair? |
| Yes. The IQ-8000 wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode. |
6. Does my remote control come paired with my chair? |
| Yes. The remote control comes paired with your chair. If your remote loses its pairing, please click here https://www.youtube.com/watch?v=BfzfnSPWqNA to watch a video tutorial on how to pair your remote. If you are still having difficulties pairing your remote, please contact us 1 (844) 755-5055, info@comfygmobility.com, or use LET’S CHAT! feature on our website, https://www.comfygomobility.com |
7. Can I silence the beeping sound my wheelchair makes while reversing? |
| Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button and the beeping will stop. Repeat these steps if you want the beeping sound back. |
8. Does the armrest raise? |
| Yes. Both armrests can raise to allow an easier exchange or to make it easier to push you chair closer to a table |
9. How do I charge the battery? |
| The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and unplug it from the power outlet. |
10. Can I install my controller on either side of the wheelchair? |
| Yes. The controller will be setup on the right side of the wheelchair, but it can be easily moved to the left side. |
11. Does my wheelchair come with a warranty? |
| Yes, The IQ-8000 wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty. |
12. Can I use my wheelchair on dirt and grass? |
| Yes. The IQ-8000 can traverse low grass and compacted dirt with ease. |
13. Where can I find the serial number of my wheelchair? |
| The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in. |
14. How do I register my product? |
| To register your product, simply click here https://www.comfygomobility.com/pages/product-registration/ |
Shipping & Delivery
xShipping & Delivery
All orders are processed within 1 to 5 business following the receipt of your order. (Excluding weekends and holidays). You will receive a notification when your order has shipped.
Our in-store pickup hours are 9 AM to 5 PM Monday through Friday. Please call before your scheduled pick-up date and have your order confirmation email when you arrive.
Shipping options and shipping charges for your order will be calculated and displayed at checkout.
Deliveries conditions and their policy terms are made by 3rd party shipping companies such as DHL, FedEx, UPS, or other couriers. The transportation company may contact you by phone using the contact information.
Take advantage of our White Glove Delivery option.